503-244-6203 info@ribbonridge.com

Privacy Policy

Who we are

Our website address is: https://www.ribbonridge.com. This website is owned and operated by RRV, LLC dba Ribbon Ridge Vineyard.

Privacy

RRV, LLC, is committed to protecting your privacy and developing technology that gives you the most powerful and safe online experience. This Statement of Privacy applies to the RRV, LLC, website and governs data collection and usage. By using the RRV, LLC website, you consent to the data practices described in this statement.

Collection of your Personal Information

RRV, LLC may collect personally identifiable information that you voluntarily and expressly provide. This information may include your email address, name, home or work address or telephone number. RRV, LLC may also collect anonymous demographic information that you voluntarily and expressly provide, which is not unique to you, such as your ZIP code, age, preferences, interests and favorites This personally identifiable and anonymous demographic information may be collected on contact forms, mailing list sign-up forms, order forms or other forms on the website. In all cases you will have the opportunity to voluntarily and expressly provide or decline your consent. If you decline your consent, the information will not be collected by RRV, LLC.

There is also information about your computer hardware and software that is automatically collected by RRV, LLC. This information can include your IP address, browser type, domain names, access times and referring website addresses. This information is used by RRV, LLC for the operation of the service, to maintain the quality of the service and to provide general statistics regarding use of the RRV, LLC website.

Use of the Information We Collect

RRV, LLC, collects and uses your personal information to operate the RRV, LLC website and deliver the services you have requested. RRV, LLC also uses your personally identifiable information to inform you of other products or services available from RRV, LLC. RRV,

RRV, LLC, does not sell, rent or lease its customer lists to third parties. RRV, LLC, may, from time to time, contact you on behalf of external business partners about a particular offering that may be of interest to you. In those cases, your unique personally identifiable information (email, name, address, telephone number) is not transferred to the third party. Additionally, RRV, LLC, may share data with trusted partners to help us perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to RRV, LLC, and they are required to maintain the confidentiality of your data.

RRV, LLC, keeps track of the websites and pages our customers visit within RRV, LLC to determine what services are the most popular.

RRV, LLC, websites will disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to:

  • (a) conform to the edicts of the law or comply with legal process served on RRV, LLC or the site;
  • (b) protect and defend the rights or property of RRV, LLC; and,
  • (c) act under exigent circumstances to protect the personal safety of users of RRV, LLC or the public.

RRV, LLC does not use or disclose sensitive personal information, such as race, religion, or political affiliations, without your explicit consent.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Cookies

The RRV, LLC, website uses “cookies” to help you personalize your online experience. A cookie is a text file that is placed on your hard disk by a webpage server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a webpage server in the domain that issued the cookie to you.

One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the webpage server that you have returned to a specific page. For example, if you personalize RRV, LLC, pages, or register with RRV, LLC, site or services, a cookie helps RRV, LLC, to recall your specific information on subsequent visits. This simplifies the process of recording your personal information, such as billing addresses, shipping addresses, and so on. When you return to the same RRV, LLC, website, the information you previously provided can be retrieved, so you can easily use the RRV, LLC, features that you customized. You have the ability to accept or decline cookies. Most browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the RRV, LLC, services or websites you visit.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes. If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information, email admin@ribbonridge.com.

Payment

If you choose to complete your purchase online, then our payment gateway stores your credit card data. Quintet Cellars does not store your credit card information. Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. With your consent, the payment gateway may store information related to your purchase, including your email address, credit card information, user name and password for the sole purpose of using it for future purchases.

Our payment gateway adheres to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

Our current payment gateway is vinoshipper.com. You may wish to review their privacy policy and terms of use as well.

Security of your Personal Information

RRV, LLC, secures your personal information from unauthorized access, use or disclosure. RRV, LLC, secures the personally identifiable information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use or disclosure. When personal information (such as a credit card number) is transmitted to other websites, it is protected through the use of encryption, such as the Secure Socket Layer (SSL) protocol.

Changes to this Statement

RRV, LLC, will occasionally update this Statement of Privacy to reflect company and customer feedback. RRV, LLC, encourages you to periodically review this Statement so you are informed of how RRV, LLC, is protecting your information.